Quick answer
If your agency wants to offer a branded voice‑AI experience to clients while keeping your own technical stack hidden, Voxovo AI gives you that capability. The platform lets you expose a white‑label portal that appears as your own brand, but all speech processing, LLM calls, and telephony remain behind a secure boundary. Your clients never see the underlying models or carrier details, preserving IP and reducing audit complexity.
Stack privacy is more than a marketing nicety; it protects intellectual property, shields proprietary workflows, and eases regulatory reviews. Agencies that resell voice services often need to separate customer data from vendor data. By keeping the speech stack invisible, you can maintain a clear separation of responsibilities.
Voxovo achieves this through a dedicated workspace for each agency, identified by the omni_sk_ token that acts as the single source of truth. The token is tied to a portal that uses Google OAuth or Voxovo email login, so your staff can manage calls, monitor latency, and adjust prompts without ever touching the core stack. The portal’s UI is fully skinnable, letting agencies brand logos, colors, and custom URLs.
How Voxovo AI works on Voxovo
One of the key differentiators for agencies is Presence Buffer, which pre‑caches filler audio during LLM or tool processing. Because the buffer is stored on the agent side, callers hear seamless speech even when the backend is busy. This eliminates the dead‑air frustration that often plagues other solutions and keeps conversation quality high.
Live Sheet and Live Calendar are first‑party data tools that agents can invoke during a call. For agencies, this means no extra API keys or vendor dashboards; the tools are built into the portal and can pull from Google Sheets or any calendar you integrate. Agents can schedule appointments, update CRM records, or pull knowledge snippets on the fly, all while the agency’s branding remains intact.
Voxovo’s BYO telephony model lets agencies route calls through Twilio, Telnyx, Plivo, or Vonage without Voxovo owning or managing DIDs. This gives you full control over carrier contracts, number ownership, and cost accounting. The portal simply forwards the PSTN connection to the selected carrier, so your billing remains under your own umbrella.
For agencies that need to tweak latency or accuracy, Voxovo offers the three managed Voxovo 1.0 modes—Speed, Smart, and Ultra. Speed provides the lowest turn latency; Smart improves accuracy without sacrificing response time; Ultra gives the highest fidelity speech‑to‑speech for critical touchpoints. Agencies can select the mode per workspace or even combine modes within a single campaign.